Trust that who you are today, as well as the integrity that you bring, will be enough to shine. I was on academic suspension but while that period i was studying in bcit as a part timer. Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. Perhaps you could tell a brief story of a time when you changed a situation through your use of empathy. We do this by creating interview questions that we think you might be asked. My experience is valuable to the job because I currently maintain those principles. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in mentally demanding environments. There are occasions where instead of providing a brief, they'll verbally relay the situation you are role-playing in. Was the message you meant to send truly received, or was it lost in translation? Additionally, they'll be curious what efforts you'll attempt to make to remedy the situation. Canada and the United States have announced that travellers with a conditionally approved NEXUS application will soon have another option to complete the interview process. It will inform them on how comfortable you are with stepping outside of your comfort zone by handling the situation yourself, or whether you would bring the matter to your supervisor rather than handling the situation on your own. Research the body language of someone who is confident and relaxed in a seated position. Record your voice and listen for tone, speech-crutches, slang and choice of words. They want to ensure your motives are well aligned with their culture and meet the expectations of the role. Paperwork and filing reports can be repetitive and monotonous. Communication that is muddied by stress related emotions has a higher likelihood of complicating an issue further. Try to incorporate their keywords naturally where you can. To get recruited at CBSA, you need to submit an online application through the agency's official website or visit jobs.gc.ca. Describe your approach as would a professional. Tax collectors and auditors used to work alongside border services workers inside . Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. I applied for a student job at the CBSA for the summer, and after passing the test online, they got me in for an interview to answer a few "behavioral questions". It evaluates your level of integrity and your problem-solving skills, your communication skills. Take advantage of this opportunity to showcase your advanced communication skills while displaying your high EQ. Your interviewer will evaluate your analytical thinking, and how able you are to recognize your growth opportunities. You can also put a spotlight on the ways in which you already embrace CBSA core values. That is what I aspire to be should I be given an opportunity with the CBSA". They are on the same team as you and your team leader. These candidates must be medically and physically capable of performing the duties of the position. How you answer this question will offer strong indicators of your sense of teamwork, your emotional intelligence and your sense of empathy. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! Perhaps you didn't make enough eye contact, or maybe you couldn't think . Obviously, this would be a serious situation that would require swift action and discretion. Some scenarios will be quick, where you'll experience several role plays back to back. The knowledge I gained from taking those courses will benefit me in a career with CBSA in various ways. You should absolutely avoid looking at your phone or the clock on the wall. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation.When entering the situation, try to remain confident and relaxed. Try to remain as natural as possible. It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Very positive response! When informed of any allegation or evidence of employee misconduct or wrongdoing, CBSA will investigate to ensure that the reputation of its employees and the integrity of CBSA operations are protected. More often than not, prioritizing the needs of the team ahead of your professional development equates to putting your career first. Then describe all the considerations that played into the action you would take. Most role-play sessions last anywhere from a half hour to a full hour. A common concern employers face is when outside stressors begin to influence work performance and productivity. The only way to respond to this question is by evaluating the facts. Poor morale has the potential to burn out your teams and can be detrimental to productivity. Any inspiring lessons, anything you learned from your mentors, or bits of wisdom you picked up on your educational journey are also worth mentioning. Their health is critical in their mission to protect the health and safety of the public, and support national security. Record your voice and listen for tone, speech-crutches, slang and choice of words. Physical evaluation 5. (RESULT) As a result of my observation and honesty(tell the interviewer the positive result of your actions). Consider sharing what actions you take to ensure professionalism is maintained at all times. CBSA hiring authorities are looking for evidence that you have fully researched the agency in preparation for the interview. It will test your problem-solving skills, and your ability to discern the facts surrounding this emotionally charged situation, your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. If you can, amp yourself up physically, if you are of able body. You didn't make it about THEM. This question aims to reveal how resourceful you are, whether you are capable of outside-of-the-box thinking, and if you adhere to the chain of command. This question is another way for CBSA to ask, 'Why should we hire you?' Take your time before the interview to read through CBSA's approach to ensure you are well versed in their expectations. This answer will require a specific response versus a general statement. I have a lot of experience working in hospitality and catering to the needs, emotions, and expectations of people. This tests your ability to step outside of your comfort zone, your flexibility in prioritizing this issue over your other concerns, your ability to meet your client's needs, your communication skills, your sense of teamwork, your composure, conscientiousness and reliability. This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. Exude confidence. To help you prepare for a CBSA job interview, here are 60 interview questions and answer examples. Performing background checks requires capital. Not only do they have a vested interest in determining how accurate your expectations are, but they also need to make sure you are made of the right stuff to handle the pressures associated with the job. A CBSA officer (or two officers) will conduct an interview at borders and airports in two parts. Assure them you take the necessary steps and procedures very seriously and always adhere to protocol. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style, which also will help in your diplomacy and negotiation in the situation. This question tests your integrity, your scope of the teamwork at play, and what you can learn from the experience initially. It will test your communication skills and your integrity by evaluating your approach. Assure the interviewer that you understand the importance of keeping your focus in the workplace and the preventative measures you take to ensure a grounded work/life balance. If you have a real-life example to provide, it's a great idea to walk the interviewer through your reaction and the outcome using the STAR framework (Situation, Task, Action, Result). Watch your body language in the mirror. Examples of defensive responses where the spin only draws more attention to the failure: "It didn't set us back that much, but many people overreacted.". What happens during an interview role play? When this is the case, that team member is creating more work for those around them rather than focussing on developing their own skills. Draw up a real life example where you faced such offensive behavior directed at you. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. At the end of the role play, they will probably offer you feedback on your performance. Or do you fall somewhere in the middle ground, seeking more information before voicing any concerns? During any role play, you'll be scored on any variety of competencies. "My definition of integrity is to choose to do the right thing, even when nobody is looking. I work with passengers, searching bags and people. I recommend finishing up your response with a final qualifying sentence. They'll observe your skill level and see how well it matches to how you've presented yourself on your resume, as well as throughout the interview so far. To eliminate the confusion caused by multiple agencies, the CBSA was formed. Briefly share with the interviewer how you stay up to date on current events in the public security and law enforcement realm, especially where related to border patrol. 43% of hiring managers have stated that when they have researched candidates on social media they have found material which has caused them to reject them. Take full advantage of any time they give you. A fellow team member's work is not meeting expectations. If you've never involved yourself with illegal substances, state that with conviction, and that any associated behavior is against your values, morals, and nature. I am afraid if they gonna deport me. Unskilled communicators are more likely to recruit their supervisors for help. Recently, I(set the stage for a story of a time when you witnessed a screening officer steal from a passenger). This is due to the CBSA frequently being in interaction with the public. Your description is clear - good work! Therefore, try to decompress and find your confidence before the interview. Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. Emotional maturity, self-growth, conscientiousness, and integrity are some of the driving components they're keeping an eye out for. "As a CBSAofficer I'm held to a higher degree of professionalism, and I will respond in a professional way. "I have always admired how CBSA officers manage their responsibilities and that is why I applied to become one. Your last sentence could use more detail. However, I would be more than happy to join CBSA in any of the three divisions.". The Canada Border Services Agency Code of Conduct can be found online at cbsa-asfc.gc.ca. Real CBSA exam questions with answers. However, someone who is frequently governed by their stress or allows their behavior to be dictated by their emotions. Our interview questions and answers do not represent any organization, school, or company on our site. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Only when every member of the team has a clear view of what the big-picture looks like can you fully collaborate on the team effort. I have dealt with uncomfortable situations like encountering a dead body, and I doubt I will find anything worse than that. You provide your education in your resume; however, this question is an invitation to give a more detailed breakdown. I understand that CBSA is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. Go into a private space with a mirror, look yourself in the eye, and say some self-affirmations to yourself. A company often goes through many growing pains before finding what works best procedurally. Canada Border Services Agency wants to gain insight into your personality and whether you meet their standards and expectations. When answering a behavioral question, the STAR method is the recommended approach to organizing your answer. You may call during normal business hours at (952) 857-2907. Software Price: $59.98; Testing . It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". Fantastic! Read our Terms of Use for more information. 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", You've created a strong foundational answer - this is a good start! Your response to this question may vary depending on the role which you are interviewing for. Second language evaluation6. Most job seekers think the interview is all about themselves. If you have an example of a time when your calm presence stood out from others, relay this brief story. Don't just read through the materials they provide you with and assume you are ready. Interview process at CBSA Overall experience Poor Excellent Easy Difficult Interview process length More than one month 38% About a week 31% About two weeks 23% About a month 8% About a day or two 0% Most reported steps On-site interview 82% Phone call/screening 55% Written test 36% Background check 36% Problem solving exercises 18% CBSA force training closely follows the RCMP Incident Management / Intervention Model (IMIM) model, a visual aid that helps the officer picture an event and explain why the officer used the intervention methods he or she did. The details you provide around your coursework is a nice touch. It will reveal your notion of the big-picture on supporting the team, as a whole. CBSA states all employees should 'ensure that allegations or evidence of misconduct or wrongdoing is reported immediately. To be hired as a CBSA officer, you will have to complete a situational and role-play interview. One recommendation is to carve out more specific/measurable examples of your expertise, character, and dedication. The AMAN IELTS App gives you fast, limitless access to all of the resources you need to study for your exam - anytime and wherever you choose. Today, I can attend this interview with CBSA knowing full well that I earned this interview through hard work and acts of total integrity. The first is to review your official documents. Walk them through your approach and steps for managing a new project and how you would direct your team. ", Excellent! It illustrates a conviction to learn, grow, and develop that recruiters are usually on the hunt for. Exhibit a full comprehension of their expectations. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. The competencies you'll be evaluated on are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. Take full advantage of any time they give you. Good work! Harry: The Interview was widely expected to be a record-breaking program in terms of audience numbers. The Officer Trainee Entrance Exam ( OTEE) is an online exam composed of 117 multiple-choice questions. The potential deportee receives a letter from CBSA requesting that he or she attend an "interview" at a local Canada Immigration Enforcement office (in Toronto this is known as the Greater Toronto Enforcement Centre or GTEC). Find additional company focused interview questions by practicing from one of our industry sets. It can strengthen communication and create a support system, emotionally and professionally. Do some fast physical exercises. This will inform them of your work ethic and professionalism. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. I like that you make a connection between the expectations of the CBSA and that of the military. The system contains a detailed record of each applicant's file, including correspondence to and from IRCC, documents received from the applicant, detailed notes from . Brussels failed on Russia sanctions, Hungary's foreign minister says. If the actor grows increasingly agitated, it will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. The agency looks for candidates who embody these values in principle and conduct at all times. These types of interviews are intimidating at best but also c. Failing a technical interview categorically does not mean you're a bad engineer. To recap; Behavioral interview questions are presented as past scenarios you've previously encountered ('Tell me about a time when'). In those cases, you'll more likely be tested with only one scenario. Describe your system approach, as well as how you adapt your work style to the needs of your team and the tools you have on hand. Secret security clearance Due to the nature of the BSO's duties in dealing with difficult people and situations, I have also undertaken training on how to interact with distressed individuals.". They want to make sure you can talk the talk and walk the walk. Your answer will also offer insights into how sound your judgement is, while revealing your personal integrity, your values and ethics. My character won't allow me to do otherwise, for I follow a healthy and positive lifestyle where I have never drank or even smoked in my life. "I have been guilty of provincial-level offenses (driving-related tickets, for example) and have partaken in marijuana (before it was legalized), MDMA as well non-prescribed Adderall. ", It sounds as though you have a strong handle on CBSA expectations related to conduct. Firearms safety courses 4. Provide tangible examples rather than generalizations. That also means that I will report a fellow officer who acts without integrity. They'll likely have presented the scenario and you role in advance, giving you anywhere from a day to 5-10 minutes prior to prepare. Or Call Us: 1- (888)-509-1987. Taking this approach before answering this question will make your response even more successful. Not until you are in that leadership position will the ultimate responsibility be on your shoulders. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. "I trained myself physically by changing my exercise regimen to include more functional movements, rather than simply lift weights. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. A situational interview question is very similar to a behavioral interview question. It's CBSA's job to protect the border whether it's land, sea, or air.". This answer is a good example of weaving in details of your unique experiences to set yourself apart from other candidates. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. There's a lot you can do to prepare yourself emotionally and physically for their stringent interview process. "I will adapt to it both on and off the job. This question tests your approach towards teamwork and how supportive you are with the other members of your team. 6) Social media: Social Media is becoming a big player in the recruitment process. The CBSA currently has 117 land borders crossing and a presence in 13 international airports.". You want to support your management's ability to do their job while adhering to the standards and guidelines put out by HR whose conduct is often informed by their legal department. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. As a screening officer, passengers would always create heated situations, but my coworkers knew me as someone who will deescalate the situation. Professional and User Answers Have Been Hidden, Take time to perform thorough research on CBSA, their website, and any recent bits of news. They'll be watching to see if your approach or strategy is sound. This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. Decide on and commit to your approach as soon as you have a clearer understanding of the role the actor will play. If you have additional language skills, make sure to include details on your resume. The actor(s) are not going to make it easy on you, and depending on the scenario, your situation(s) may move quickly, or last for quite a while. Your answer will clue them in to your passions, hobbies, and your job-centric interests and how they align with what they have to offer. Exam Code: CBSA; Exam Name: BTA Certified Blockchain Solution Architect; Updated: Jan 10, 2023; Q & A: 230 Questions and Answers; Uses the World Class CBSA Testing Engine. You will have many topics to dive deep into as a CBSA officer, and it seems that you are ready and eager to begin. For instance, 'It is of utmost importance that I earn the trust of this agency, my fellow agents, and the public. My interview invite clearly stated that a valid Canadian citizenship document (Canadian birth certificate or Canadian passport) is required. Assure the interviewer that you are prepared to comply with all medical testing associated with your specific role. Psychological assessment 7. There are too many variables to draw that conclusion. Along with showing them your expertise, make sure you clearly show how those skills will help them in this job. You will also be scored on how well you interact with the actor, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. Prepared to comply with all medical testing associated with your specific role those skills will failed cbsa interview them in job. With complete honesty your phone or the clock on the wall before the interview is all themselves... 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